Privacy Policy

1. Introduction

HomePros ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, mobile application, and related services (collectively, the "Service").

By accessing or using our Service, you consent to the collection, use, and storage of your information as described in this Privacy Policy. If you do not agree with our policies and practices, do not use our Service.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you provide directly to us, including:

• Account Information: When you register for an account, we collect your name, email address, password, phone number, and company information.
• Profile Information: Information you add to your profile such as your photo, job title, and preferences.
• Business Data: Information about your customers, leads, jobs, and other business data you input or import into our Service.
• Communications: Information you provide when you contact us for support or communicate with us in any way.
• Payment Information: Credit card details and billing information when you subscribe to our paid services.

2.2 Information We Collect Automatically

When you use our Service, we may automatically collect certain information, including:

• Device Information: Information about the device you use to access our Service, including hardware model, operating system, unique device identifiers, and mobile network information.
• Log Information: Server logs, including IP address, browser type, pages visited, time spent on pages, and other usage data.
• Location Information: With your consent, we may collect and process information about your precise location using GPS, WiFi or cellular signals.
• Usage Data: Information about how you use our Service, including features you use and actions you take.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Service
• Process transactions and manage your account
• Send you technical notices, updates, security alerts, and administrative messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities in connection with our Service
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize your experience and deliver content relevant to your interests
• Facilitate contests, sweepstakes, and promotions

4. Sharing Your Information

We may share information as follows:

• Service Providers: With third-party vendors and service providers who need access to your information to help us provide the Service (e.g., cloud hosting providers, payment processors).
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: When required by law or if we believe that disclosure is necessary to protect our rights or comply with a judicial proceeding, court order, or legal process.
• With Your Consent: We may share information with third parties when you consent to such sharing.

We do not sell, rent, or lease your personal information to third parties without your consent.

5. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.

The safety and security of your information also depends on you. We urge you to be careful about giving out information in public areas of the Service. The information you share in public areas may be viewed by any user of the Service.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Service. Any transmission of personal information is at your own risk.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You may request access to your personal information.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request deletion of your personal information.
• Data Portability: You may request a copy of the personal information you provided to us in a structured, commonly used, and machine-readable format.
• Objection: You may object to our processing of your personal information.
• Withdrawal of Consent: You may withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

We use the following types of cookies:

• Essential Cookies: Necessary for the Service to function properly.
• Preference Cookies: Enable us to remember your preferences and settings.
• Analytics Cookies: Help us understand how visitors interact with our Service.
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Children's Privacy

Our Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@homeproscrm.com
• By mail: HomePros, 123 Business Ave, Suite 100, San Francisco, CA 94107